1. Introduction
1.1. These Terms and Conditions ("Terms") govern the use of the services provided by SecureSkill Solutions LLC ("SecureSkill Solutions", "we", "us", or "our"), including IT security services, career coaching, training programs, workshops, and any related products or services (collectively, the "Services").
1.2. By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
2. Services
2.1. SecureSkill Solutions provides IT security services and career coaching services to individuals and organizations.
2.2. The specific details and scope of the Services provided by SecureSkill Solutions will be outlined in a separate agreement or proposal between SecureSkill and the client.
3. Payment Terms
3.1. Payment terms for our Services will be provided in the agreement or proposal between SecureSkill Solutions and the client.
3.2. Payments must be made on the agreed-upon terms. Failure to make payments may result in suspension or termination of Services.
4. Intellectual Property
4.1. All content, materials, and intellectual property provided as part of the Services are owned by SecureSkill Solutions or its licensors.
4.2. Clients may not use, reproduce, distribute, or modify any content or materials provided by SecureSkill Solutions without prior written consent.
5. Confidentiality
5.1. SecureSkill and the client agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the Services.
5.2. Confidential information shall not be disclosed to any third party without the consent of the disclosing party, except as required by law.
6. Limitation of Liability
6.1. SecureSkill Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or in connection with the Services.
6.2. SecureSkill Solutions' total liability for any claim arising out of or relating to the Services shall not exceed the total fees paid by the client for the Services.
7. Termination
7.1. Either party may terminate the Services upon written notice if the other party breaches any material term of these Terms and fails to remedy such breach within a reasonable period.
8. Governing Law
8.1. These Terms shall be governed by and construed by the laws of the United States, without regard to its conflict of laws principles.
9. Changes to Terms
9.1. SecureSkill Solutions reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
10. Contact Information
10.1. If you have any questions or concerns about these Terms, please contact us at Info@secureskillsolutions.com.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Refund Policy
1.1. SecureSkill Solutions LLC ("SecureSkill Solutions", "we", "us", or "our") is committed to providing high-quality IT security services and career coaching. If you are not satisfied with the services provided, we offer a refund policy under certain conditions.
1.2. Refunds will be provided at the discretion of SecureSkill and may be subject to the terms outlined below.
2. Eligibility for Refund
2.1. Refunds may be issued if:
2.2. Requests for refunds must be made in writing and submitted to SecureSkill Solutions within 10 days of the completion of the service.
3. Refund Process
3.1. To request a refund, please contact us at Info@secureskillsolutions.com and provide the following details:
3.2. Upon receipt of your refund request, SecureSkill Solutions will review the request and may require additional information or documentation.
3.3. Refunds will be processed within 14 business days of approval and will be issued using the original method of payment.
4. Non-Refundable Items
4.1. Certain services or products may not be eligible for refunds, including but not limited to:
5. Cancellation Policy
5.1. If you wish to cancel a service or appointment, please notify SecureSkill solutions as soon as possible. Cancellation policies may vary depending on the type of service and will be outlined in the service agreement or proposal.
5.2. SecureSkill reserves the right to charge a cancellation fee for services canceled without sufficient notice.
6. Contact Information
6.1. If you have any questions or concerns about our Return and Refund Policy, please contact us at Info@secureskillsolutions.com.
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